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What the package contains: forms and records

Forms and records document what your establishment actually does.

Reviewed: October 2026

ActivityCore documentsProceduresForms and recordsTotal
Importer and distributor8156083
Warehouse102875113
Authorized representative102874112
Local manufacturer102379112

The counts follow the establishment's activity and its answers.

The short answer: forms and records are where your establishment enters what it actually did: temperature readings, receiving and issuing, traceability, complaints, audits and destruction. They are the evidence asked for at inspection. You receive each form as its own Word file, with a combined booklet for printing and a filling guide.

You receive your documents as Word files in your establishment's name, and you review and approve them your own way before you submit them — and we guide you step by step to issuing your approved edition.

How many forms do you receive?

ActivityForms and records
Importer and distributor60
Warehouse75, of which 17 are warehouse forms (F-83 to F-99)
Authorized representative74, of which 15 are authorized representative forms (F-100 to F-114)
Local manufacturer79, of which 21 are factory forms (F-60 to F-82; the two sterilization forms F-74 and F-76 are added for factories that supply sterile devices)

The counts follow the establishment's activity and its answers.

Shared forms, by process

ProcessForms
Document controlDocument issue cycle and decisions record; document distribution and receipt list; request to issue, change or withdraw a document; list of external-origin documents
Work environment and storageCleanliness and storage-area condition checklist; fault report or maintenance request; temperature and humidity monitoring record
Competence and trainingJob description card; competence matrix; training record; training plan; training effectiveness evaluation
Traceability and recallTraceability record for incoming and outgoing; customer list and contact details; recall and traceability drill record
Management reviewMeeting invitation; agenda; minutes and attendance; decisions and follow-up record
Complaints and reportsFeedback record; customer satisfaction survey; complaints record; complaint and investigation card; incident report form for the NCMDR
Internal auditAudit programme; audit assignment notice and plan; checklist; audit report and follow-up; auditor qualification and impartiality declaration
Data analysisData analysis report; performance indicator dashboard
CalibrationMeasuring equipment, calibration and verification register; calibration status label
IdentificationItem identification card; item status cards
Receiving and issuingReceiving inspection form; issue or delivery note; expiry and inventory follow-up record
ReturnsReturn note; returns record and disposition decision
Purchasing and suppliersPurchase order; request for quotation; approved supplier list; supplier evaluation form; supplier nonconformity notice
Nonconformity and destructionNonconformity report; destruction record; nonconformity log
Corrective actionCorrective or preventive action form; corrective and preventive action log
RiskRisk identification and assessment record
RecordsRecord retention schedule; records inventory and destruction request; record destruction execution minutes
Customer ordersCustomer order record
Licence undertakingsUndertaking to apply the procedures submitted to SFDA; power-cut contingency plan and its test record

Importers and distributors have two forms of their own:

Why records?

The filling guide

The forms come with a filling guide that explains each form; its examples are illustrations, not records. Start each record from the date you begin applying it, and do not copy the examples into it.

References

NumberOfficial nameLinkLast updated
MDS-REQ-009Requirements for Licensing of Medical Devices Establishmentshttps://www.sfda.gov.sa/sites/default/files/2025-03/MDS-REQ%209_En_V2.pdf2025-01-15
MDS-REQ-012Requirements on Transporting and Storage for Medical Deviceshttps://www.sfda.gov.sa/sites/default/files/2026-08/MDS-REQ12E_0.pdf2024-12-15

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