Start with the work you do

Describe the work your organisation delivers: contracted projects, site operations, or planned and emergency maintenance. Distinguish work done by your team from work assigned to contractors or suppliers.

  • Sites, projects and services covered by the organisation’s scope.
  • Roles responsible for planning, execution, inspection and handover.
  • Equipment, materials and external services used in the work.

Connect documents to the project cycle

Start with customer and contract requirements, plan the work and resources, track execution and changes, and record inspection and handover outcomes. In operation and maintenance, connect work orders to the asset or site and its follow-up record.

  • Changes to scope, schedule or materials.
  • Coordination between teams and contractors during delivery.
  • Inspection findings and the actions taken to close them.

Choose the management area

Quality management supports organised delivery and follow-up on results. Occupational health and safety addresses site and task hazards, while environmental management deals with the activity’s aspects and impacts. QHSE combines these three areas. Risk management addresses the effects of delays, changes and resources on organisational objectives.

Prepare your organisation details

Prepare a short description of your work, sites, responsibilities, and how you deal with suppliers and contractors. Use it when completing organisation details and package questions.