Choose a sector and package
Choose your organisation’s sector on the home page to see its packages. Read each package’s scope and contents, then start an order from the chosen package page. Use the comparison to choose a management area.
Account and order
Create your account with an email address you can access, or sign in to your existing account. Follow the instructions shown in your account to complete the order, and return to the order status if you leave before finishing.
Organisation information and scope
Enter the organisation’s name and information as you want them to appear in its documents. Then choose the activity that describes the actual work and identify the scope of operations, locations and responsibilities. A clear description makes the next questions easier to answer accurately.
- Check the organisation’s name and contact information.
- Describe the activity and processes covered by the management system.
- Prepare the relevant roles, responsibilities and locations.
Package questions
Answer based on the organisation’s activities, processes and equipment. Read each question and its options, then use the save and continue controls shown on the page. If a field error appears, correct that field before continuing.
Review
Review the organisation information, scope and answers on the review page. Return to the relevant step to correct anything that needs attention, then continue to package preparation.
Prepare and download files
The package page shows the file preparation status. When the download option appears, save the package and open the archive to access the documents. The output includes Word and PDF files in the package language: Arabic, English or both.
Use the Word files to work on the documents and the PDF files for reading and sharing. Organise records created while applying the procedures so they can be found by activity, location or period.
If you need help
If you have an account, order or download issue, email support from your account address. Include the order reference if shown, the page name, the exact error message and a short description of the step where you stopped.