Documents and records
- Policy
- A direction adopted by the organisation that states its commitments and principles in a particular area.
- Procedure
- A description of how work is carried out: its trigger, owner, steps and resulting record.
- Form and record
- A form collects specified information. Once completed with information about work performed, it becomes a record of that work.
- Revision
- An identified version of a document or package that helps establish which text is being used and track changes.
Scope and application
- Management system scope
- The activities, processes and locations covered by the organisation’s management system.
- Package topics
- The topics and procedures relevant to your organisation’s activities, determined by your answers about how you work.
- Traceability
- The ability to find information identifying a product’s source, a device or batch movement, or the sequence of work performed.
Management and improvement
- Risk
- The effect of uncertainty on objectives, such as the effect of a supply disruption on delivery or equipment failure on work.
- Hazard
- A source or situation that can cause injury or ill health, such as a moving machine part or handling a heavy load.
- Environmental aspect
- An element of the organisation’s activity that interacts with the environment, such as fuel or water use or waste generation.
- Corrective action
- Action that addresses the cause of an identified problem to prevent recurrence, followed by a check of the result.
- Integrated QHSE system
- A system combining quality, occupational health and safety, and environmental management, with their shared elements organised together.