A qualification file explains how you receive, protect, track and deliver shipments. Document driver, warehouse and provider responsibilities, and how you handle damage, delays and customer feedback.

Suggested package

9001 supports service and delivery control; QHSE includes safety and environment, while 31000 addresses operating and continuity risks.

Quality management

Example package index

A transport and logistics quality example contains 67 documents. Your index reflects the transport, storage and equipment details you confirm.

  1. F-01 Document list and retention rules
  2. F-01b Process map and interactions
  3. F-02 Document distribution and receipt record
  4. F-05 Job description and competence requirements
  5. F-05a Roles and authorities
  6. F-06 Training, competence actions and evaluation record
The first page of the suggested package's index for a fictitious organisation

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