Quality management
ISO 9001
Organise processes and responsibilities, and follow up on quality and improvement.
Education and training
For qualification, explain programme planning, trainer competence, material review and learning-outcome evaluation. Learner, evaluation and feedback records connect the service to agreed objectives.
Suggested package
9001 supports programme quality and delivery; 31000 addresses resource risks and continuity of education and training.
Example package index
An education and training quality example contains 67 documents. The programmes and services you provide determine the final index.
- F-01 Document list and retention rules
- F-01b Process map and interactions
- F-02 Document distribution and receipt record
- F-05 Job description and competence requirements
- F-05a Roles and authorities
- F-06 Training, competence actions and evaluation record
Packages for your sector
Risk management
ISO 31000
A framework, procedures and a risk register at organisation level.
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