For qualification, describe the facilities you manage, services you provide and your responsibility to the client. Connect service plans to providers, acceptance criteria, user feedback and performance measures.

Suggested package

41001 supports facility services and their relationship with the demand organisation. The customer experience package covers complaints and satisfaction with the service.

Facility management

Example package index

A facility management example contains 54 documents, including service boundaries, plans and a risk register. Your answers determine your order’s count.

  1. F-01 Document list and retention rules
  2. F-01b Process map and interactions
  3. F-02 Document distribution and receipt record
  4. F-05 Job description and competence requirements
  5. F-05a Roles and authorities
  6. F-06 Training, competence actions and evaluation record
The first page of the suggested package's index for a fictitious organisation

Packages for your sector

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